MCDST

Microsoft Certified Desktop Support Technician (MCDST)

Do you work with and support Microsoft products and technologies?

The MCDST certification validates the skills required to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

Pre-requisites

Before attending this course, students must have:

Basic experience using a Microsoft Windows Operating system such as Microsoft Windows XP
A basic understanding of Microsoft Office applications and Microsoft Windows accessories, including Internet Explorer
Basic understanding of core operating system technologies including installation and configuration.
A basic understanding of hardware components and their functions
A basic understanding of the major desktop components and interfaces, and their functions
A basic understanding of TCP/IP settings
How to use command-line utilities to manage the operating system
A basic understanding of technologies available for establishing Internet connectivity.

MCDST Exams & Recommended Training

Exam 70-271 Supporting Microsoft Windows XP Client Operating System

Exam 70-272 Support and Troubleshoot Applications on Microsoft Windows XP Curriculum

Pre-requisites

Prospective MCAD candidates should work in a medium or large development environment that uses Microsoft Visual Studio .NET, Enterprise Developer Edition and SQL Server 2000 Enterprise Edition. Candidates should have at least one year's experience developing web-based applications, middle-tier components and implementing relational databases.

MCAD Exams & Recommended Training

Part one - SQL Server elective - 3 days
Exam 70-229: Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition

Part two - MCAD Core - 5 days
Exam 70-305: Developing and Implementing Web Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio NET

Exam 70-315: Developing and Implementing Web Applications with Microsoft Visual C# .NET and Microsoft Visual Studio NET

plus

Exam 70-310: Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework.

Exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# .NET and the Microsoft .NET Framework.